Who we are
Bayou Concrete Pros operates a referral platform that connects homeowners and property owners with independent concrete contractors serving Lake Charles, Louisiana and surrounding areas.
We do not perform construction services directly. Our website allows users to request information or quotes for concrete services, and we may share those requests with independent contractors who may contact you regarding your project.
If you have questions about this Privacy Policy, you may contact us at: contact@bayouconcretepros.com
Information We Collect
When you use our website, we may collect the following information:
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Name
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Phone number
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Email address
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Project details you submit through our forms
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IP address and browser information
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Website usage data through analytics tools
This information is collected when you voluntarily submit a request through our contact or quote request forms.
SMS/Text Messages
By submitting your contact information through our website forms, you consent to receive SMS messages or phone calls related to your service request.
These messages may include:
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Confirmation of your request
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Follow-up communication regarding your project
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Contact from independent contractors responding to your request
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP.
For assistance, reply HELP.
We do not send unsolicited marketing messages.
Cookies
Our website may use cookies to improve user experience and analyze website traffic.
Cookies are small data files stored on your device that help websites recognize returning users and collect information about how visitors interact with the site.
You can disable cookies through your browser settings if you prefer.
Embedded content from other websites
Articles or pages on this site may include embedded content (for example videos, maps, or images). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Who we share your data with
Bayou Concrete Pros operates as a referral service.
Information you submit through our website may be shared with independent concrete contractors for the purpose of providing project estimates or contacting you regarding your request.
These contractors operate independently and are not employees, partners, or agents of Bayou Concrete Pros.
We may also share data with service providers used to operate our website and communication systems, such as hosting providers, analytics platforms, and communication platforms.
How long we retain your data
Information submitted through contact or quote request forms may be retained for business and administrative purposes.
We may retain information as long as necessary to:
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Respond to service requests
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Maintain business records
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Comply with legal obligations
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Resolve disputes
What rights you have over your data
If you have submitted personal information through our website, you may request:
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A copy of the personal data we hold about you
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Correction of inaccurate information
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Deletion of your personal data
This does not include data we are required to keep for administrative, legal, or security purposes.
Requests can be made by contacting us at: contact@bayouconcretepros.com
Where your data is sent
Visitor information may be processed through third-party service providers that help operate our website and communications systems. These may include hosting providers, analytics services, and communication platforms used to facilitate calls or messages.
These providers may process data outside of your local jurisdiction.
Security of Your data
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet can be guaranteed to be completely secure.
Updates to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date.